Support
We're here to help.
Questions, bug reports, billing issues, account deletion requests, or feedback on VividCoach or any CoyForge Dynamics product — write to us and a real human will reply.
Email us
support@coyforgedynamics.comTypical response time: within 2 business days. Include your account email, device, and a short description of the issue so we can help faster.
Common requests
VividCoach app help
Login problems, paywall and subscription questions, in-app purchase issues, or feedback on coaching sessions — email support with the email address on your account.
Account or data deletion
To request deletion of your account and associated data, email support@coyforgedynamics.com from the address on file. We confirm within 2 business days and complete deletion within 30 days.
Billing & refunds
Apple App Store and Google Play purchases are managed by the respective stores — refunds for subscriptions are issued by Apple or Google directly. We're happy to help you locate the right link; just email us.
Security & privacy
Report a security issue or data privacy concern to support@coyforgedynamics.com. We acknowledge security reports within 1 business day.